Terms of service

Terms of Service

Welcome to MeadowMist Naturals. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

1. About Us

MeadowMist Naturals is a premium handcrafted skincare brand offering products such as soaps, shower gels, body butters, lip balms, face packs, and other personal care products.

For any questions regarding these Terms, please contact us at:

Email: info@meadowmistnaturals.com

2. Eligibility

By using our website, you confirm that:

You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
The information you provide is accurate, complete, and up to date.
You will use our website only for lawful purposes.

3. Products & Availability

All products displayed on our website are subject to availability.

As our products are handcrafted in small batches, certain items may occasionally become unavailable or be discontinued without prior notice.

We reserve the right to:

Modify product formulations where necessary without compromising quality.
Update packaging, labels, or product images.
Limit quantities purchased per customer.
Refuse or cancel orders at our discretion.

4. Product Information

We strive to ensure that all product descriptions, ingredient lists, photographs, pricing, and other information are accurate.

However:

Product images are for illustrative purposes and actual products may vary slightly.
Handmade products may naturally differ in color, texture, shape, fragrance, or weight.
Such variations are normal and do not constitute defects.

5. Pricing

All prices are displayed in Indian Rupees (₹) unless otherwise stated.

We reserve the right to change prices, promotions, offers, and discounts at any time without prior notice.

Applicable taxes and shipping charges will be calculated during checkout.

6. Orders

After placing an order, you will receive an order confirmation.

Acceptance of an order occurs only after the order has been processed and dispatched.

We reserve the right to:

Cancel suspicious or fraudulent orders.
Refuse service to any customer.
Limit purchase quantities.
Cancel orders due to pricing errors or stock unavailability.

If payment has already been made for a cancelled order, the amount will be refunded.

7. Payments

We accept payments through secure payment gateways.

We do not store your payment card details or banking credentials.

Your payment information is processed securely by trusted third-party payment providers.

8. Shipping & Delivery

Delivery timelines are estimates and may vary due to:

Courier delays
Weather conditions
Public holidays
Natural disasters
Other unforeseen circumstances

MeadowMist Naturals is not liable for delays beyond our reasonable control.

Ownership and risk of loss transfer to you upon successful delivery of the order.

9. Returns & Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

By placing an order, you agree to that policy.

10. Intellectual Property

All content on this website, including but not limited to:

Logos
Brand name
Product names
Images
Graphics
Product descriptions
Videos
Website design
Text
Icons

is the exclusive property of MeadowMist Naturals and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use our content without prior written permission.

11. Acceptable Use

You agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorized access to our systems.
Interfere with website security or functionality.
Upload malicious software or harmful code.
Copy or misuse website content.
Engage in fraudulent transactions.

Violation of these Terms may result in termination of access to our services.

12. Health & Product Disclaimer

Our products are intended for external use only.

While we use carefully selected ingredients, individual skin types and sensitivities vary.

We recommend performing a patch test before first use.

Our products are not intended to diagnose, treat, cure, or prevent any disease and should not be considered medical advice.

If irritation occurs, discontinue use and consult a qualified healthcare professional.

13. Limitation of Liability

To the maximum extent permitted by law, MeadowMist Naturals shall not be liable for:

Indirect or consequential damages
Loss of profits or business opportunities
Delays caused by third parties
Allergic reactions resulting from individual sensitivities
Misuse of products contrary to instructions

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

14. Indemnification

You agree to indemnify and hold harmless MeadowMist Naturals, its owners, employees, and affiliates from any claims, losses, liabilities, damages, or expenses arising from your misuse of the website, violation of these Terms, or infringement of any rights of another person.

15. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

16. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Any changes will become effective immediately upon posting on this page, along with the updated Effective Date.

Continued use of the website after such changes constitutes your acceptance of the revised Terms.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or our products shall be subject to the exclusive jurisdiction of the competent courts in India.

18. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

MeadowMist Naturals